Complaints - Self-Service Print/Scan/Copy Services

  1. Fill out the online form below.
  2. Give incorrectly printed or copied pages to library staff at the Information Desk (ground floor) or  the Central Services Desk (second floor).

The library will process each complaint procedure within 30 days. For information about the status of your complaint, ask library staff in person or contact us via email.

Complaint Form - Self-Service Printing and Copying
Number is on the sticker under the display in the format "MFZ###"
Data in form "dd.mm.yyyy - hh:mm:ss"
Data in format "2000000000199205"
Please type number 42 to prove you're human.
 

Where to Find...

  1. Number is on the sticker under the display in the format MFZ###.

 
  1. Log in to My account  in the top right corner of techlib.cz/en and choose Printing system.


  2. Log in to YSoft SafeQ.


  3. Choose Printed.


  4. Date and time of problem.
 
  1. Log in to My account  in the top right corner of techlib.cz/en and choose Printing system.


  2. Log in to YSoft SafeQ.


  3. Choose Printed.


  4. Click the letter "i" to display job information.


  5. Task number (ID) is in Advanced info.


Contact

info@techlib.cz
(+420) 232 002 535

See also

Editor: Alena Chodounská Last modified: 11.4. 2022 17:04